Verint Systems Inc. (VRNT)

Verint Systems Inc. was a provider of customer engagement software headquartered in Melville, New York. The company was founded in 1994 and grew as a subsidiary of Comverse Technology, which took it public in an initial public offering on Nasdaq in 2002. Its early products focused on recording and analyzing interactions, and it later became known for contact-center workforce optimization software.

Over time Verint expanded through acquisitions, including Witness Systems in 2007 and Kana Software in 2014, which broadened its position in customer experience applications. In 2021 it separated its cyber intelligence business into an independent public company, Cognyte Software, leaving Verint focused on customer engagement. It operated primarily from the Nasdaq Global Select Market under the symbol VRNT.

Verint's offerings were delivered mostly through a cloud platform that combined workforce management, quality and compliance tools, interaction analytics, engagement channels such as messaging, chat and voice, and conversational artificial intelligence. Its software was used by large enterprises and organizations worldwide to forecast staffing, monitor interactions, extract insights from customer conversations and automate parts of the service workflow.

The market for contact-center and customer experience software was shifting toward AI-driven automation, creating both opportunity and competitive pressure. Verint positioned its platform around what it called customer experience automation, and the company's long-time chief executive, Dan Bodner, led it through the transition from licensed software to subscription cloud revenue.

On August 25, 2025, Verint announced that it had agreed to be acquired by funds affiliated with the private equity firm Thoma Bravo in an all-cash transaction valued at roughly $2 billion. Verint stockholders were to receive $20.50 per share. Thoma Bravo planned to combine Verint with Calabrio, a customer engagement software company in its portfolio.

The transaction was approved by Verint stockholders and cleared by the required regulatory authorities. Thoma Bravo announced completion of the acquisition after closing on November 26, 2025. Verint's common stock was removed from Nasdaq, and a Form 25 was filed with the SEC on November 26, 2025. As part of the combination, Dan Bodner moved to an advisory role, and Thoma Bravo operating partner Mike Lipps became chairman of the combined business and Verint's interim chief executive. Verint became privately held and has no separate public ticker.