Ashkon Software

Online Privacy Policy

Ashkon Software L.L.C. (“Ashkon Software”) respects your online privacy and recognizes your need for appropriate protection of personally identifiable information (“Personal Information”) you share with us.

Last updated: October 29, 2026. Users of Advanced Email Migrator: see Advanced Email Migrator: Google and Microsoft user data.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an email address or other contact information, whether at work or at home.

If you choose to provide us with your Personal Information on the web or when installing a new product (this does not include data from your email accounts accessed by our desktop software, which never reaches us), we may transfer that information within Ashkon Software or to Ashkon Software’s third-party service providers, across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

Ashkon Software strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Ashkon Software intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an “adequate” level of protection for your Personal Information.

Your choice

You may choose whether or not to provide Personal Information to Ashkon Software. The notice we intend to provide where Ashkon Software collects Personal Information on the web should help you make this choice. If you choose not to provide the Personal Information we request, you can still visit most of Ashkon Software’s web sites, but you may be unable to access certain options, offers, software products and services that involve or require our interaction with you.

If you choose to have a relationship with Ashkon Software, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that relationship.

Security

Wherever your Personal Information may be held within Ashkon Software or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.

Third-party services

Third parties provide certain services on Ashkon Software’s behalf. Ashkon Software may provide information, including Personal Information, that Ashkon Software collects on the web to third-party service providers to help us deliver programs, products, information and services. Ashkon Software will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on Ashkon Software’s behalf.

Ashkon Software does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Ashkon Software’s behalf unless such transfer is legally required. It is against Ashkon Software’s policy to sell Personal Information collected online without consent.

Advanced Email Migrator: Google and Microsoft user data

This section describes how Advanced Email Migrator (“AEM”), a Windows desktop application published by Ashkon Software, accesses, uses, stores and shares data from your Google (Gmail) and Microsoft (Outlook.com / Hotmail) accounts. For that data, this section takes precedence over the general provisions above.

Summary

  • AEM is a desktop client that runs entirely on your own computer. It has no server component: Ashkon Software operates no server that receives, processes, stores or relays Google or Microsoft user data.
  • AEM connects directly from your computer to Google and Microsoft. Your email, labels, folders and account data are never sent to Ashkon Software or to any server other than Google’s or Microsoft’s.
  • Ashkon Software does not collect, receive, store, view, sell or share any of your Google or Microsoft user data.

How AEM connects

  • Gmail / Google Workspace. AEM connects to Google’s mail server imap.gmail.com over IMAP, encrypted with TLS, using your email address and a Google app password – a separate 16-character password you create in your Google Account for AEM (see How to get a Google app password). AEM does not use your normal Google password, does not use Google sign-in (OAuth) and does not use any Google API; it is not registered with Google as an application and receives no data “from Google APIs”. The app password is sent only to imap.gmail.com.
  • Outlook.com / Hotmail. You sign in on Microsoft’s own sign-in page in your web browser; AEM never sees your Microsoft password. AEM receives a sign-in token from Microsoft that allows mailbox access over IMAP and Microsoft Graph.

Data AEM accesses and why

AEM accesses only what it needs to migrate the mail you select into your own mailbox:

  • Your email address – to connect to the account and show which account is connected.
  • Gmail labels and messages – to display your label tree as the destination for migrated mail, to create the labels that correspond to the folders you migrate, to upload the messages you choose into your Gmail mailbox, to list and preview messages, to detect messages that were already migrated so they are not duplicated, to add a label to an existing message instead of uploading a duplicate, to mark the messages AEM imports with the label “AEM imported”, and – when you copy mail from Gmail to your Outlook.com / Hotmail account – to read the labels and messages you choose so they can be uploaded there. AEM does not send email on your behalf and does not create drafts. Only when you run Gmail > Delete Everything AEM Ever Imported does AEM move messages to Trash – and then only messages carrying the “AEM imported” label – and delete the empty labels it created; it never deletes messages permanently.
  • Outlook.com / Hotmail mailbox (IMAP and Microsoft Graph mail permissions) – the same purposes for a Microsoft account: show the folder tree, create folders, upload the messages you choose and detect duplicates; read the folders and messages you choose when you copy them to your Gmail account; and, only when you run Hotmail > Delete Everything AEM Ever Imported, move the messages AEM imported and the empty folders it created to Deleted Items (never permanently).

The mail AEM migrates comes from files on your computer (DBX, MBOX, PST) or from one of your own connected accounts, and is uploaded directly from your computer to your own mailbox. Mail copied between your Gmail and Outlook.com / Hotmail accounts passes only through your computer, never through any Ashkon Software or third-party server. To detect duplicates, AEM adds a technical identifier header (X-Ashkon-Id) to each imported message; it is stored only in your own mailbox.

How AEM stores data

  • Gmail app password. The app password you enter is stored on your computer in your Windows user profile (HKEY_CURRENT_USER registry), encrypted with Windows Data Protection (DPAPI) so that only your Windows account can read it, so that AEM can reconnect without asking again. It is never written to logs or reports and never sent anywhere except imap.gmail.com. If Gmail refuses it, AEM deletes it.
  • Microsoft sign-in tokens. The refresh token that lets AEM reconnect to Outlook.com / Hotmail without a new sign-in is stored the same way, encrypted with DPAPI. Access tokens are kept in memory only.
  • Mail data. Message lists, previews and label or folder information are fetched from Google or Microsoft when you view them and are held in memory while AEM is running. They are not uploaded anywhere else.
  • Migration progress. To resume an interrupted migration, AEM keeps a job journal on your computer recording which folders and messages have been copied, with message sizes. It stays on your computer.
  • Migration reports. Reports of copy jobs are HTML pages written under %LOCALAPPDATA%\Ashkon\AdvancedEmailMigrator\Reports. They contain counts and statistics, the source file name, folder and label names and the account address – no message subjects, senders or recipients. They stay on your computer and are opened only in your own browser.
  • Created labels and folders. AEM keeps a list of the names of the Gmail labels and the IDs of the Outlook.com folders it created, so that Delete Everything AEM Ever Imported can remove them when they are empty.
  • Gmail upload counter. To stay within Gmail’s daily upload limit, AEM records the size and time of each message it uploaded to Gmail in the last 24 hours (no message content or addresses).
  • Diagnostic log. AEM writes a local sign-in log under %LOCALAPPDATA%\Ashkon\AdvancedEmailMigrator\Logs. It never contains passwords, access tokens, refresh tokens or authorization codes, and it is not sent anywhere automatically. If you choose to send it to us for support, you can review it before sending.

Sharing

AEM does not transfer your Google or Microsoft user data to Ashkon Software or to any third party. Ashkon Software does not use the data for advertising, does not sell it, does not use it to determine creditworthiness or for lending purposes, and does not use it to develop, improve or train generalized artificial intelligence or machine learning models. No person at Ashkon Software can read your data, because it never reaches us.

Removing access and deleting data

  • Sign Out in AEM’s Gmail menu deletes the stored app password from your computer; in the Hotmail menu it deletes the stored Microsoft token.
  • You can remove AEM’s access at any time: revoke the app password at myaccount.google.com/apppasswords (Google; changing your Google password also revokes all app passwords), or remove AEM at account.live.com/consent/Manage (Microsoft).
  • Uninstalling AEM and deleting the folder %LOCALAPPDATA%\Ashkon\AdvancedEmailMigrator removes its local files. Messages you migrated stay in your mailbox, where you can manage or delete them like any other mail, or move them all to Trash / Deleted Items with Delete Everything AEM Ever Imported.
  • Because Ashkon Software holds no copy of your Google or Microsoft data, there is nothing to delete on our side. Questions: admin@ashkon.com.

Children’s privacy

Ashkon Software does not intend to collect Personal Information from anyone we know to be under 13 years of age.

Commitment

We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. We cannot guarantee privacy perfection, but we will address any privacy issue as soon as possible. If you have any comments or questions regarding our Online Privacy Policy, please contact us at admin@ashkon.com.

Your consent

By using this web site, you consent to the terms of this Online Privacy Policy and to Ashkon Software’s processing of Personal Information for the purposes given above, as well as those explained where Ashkon Software collects Personal Information on the web or through the software registration process.

See also: Refund Policy · Disclaimer · Contact