Ashkon Software

Technical Support

Registered users get free lifetime technical support by email. Prospective customers evaluating a trial version get limited support.

Contact support

Technical support:
support@ashkon.com

Orders and registration:
order@ashkon.com

General information:
admin@ashkon.com

Company details:
Contact & About

Please include

  • The product name and version (shown in the program’s About dialog).
  • Your Windows version.
  • The exact error message, or a screenshot.
  • For registration issues, the name and email address used for the order.

Getting the registered version

All products are sold through PayPal on the Order page. After your purchase, your personal registration key is sent to you by email. The key unlocks all features of the copy you already have installed – there is no separate download.

How to apply the registration key

  1. Save the license.zip attachment from the registration email and extract license.reg from it.
  2. Right-click license.reg and choose Merge (on Windows 11, look under Show more options), then confirm the prompts.
  3. Quit the program completely and start it again. All features are now unlocked, and your name appears in the About dialog.

See the step-by-step guide for screenshots and troubleshooting. Moving to a new computer? Install the product and apply the same license.reg again. Lost the email? Ask us to resend the key at order@ashkon.com.

Common questions