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MATR - Mattersight Corporation

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Mattersight Corporation (MATR) is a provider of enterprise analytics software that uses customer interactions and behaviors to drive operational performance. The company's products are designed to help businesses analyze and improve customer interactions across a range of communication channels, including phone, email, chat, and social media. Mattersight's solutions are used by a variety of industries, including financial services, healthcare, and telecommunications.

Mattersight's products use advanced analytics and artificial intelligence to analyze customer interactions and provide insights into customer behavior. The company's solutions help businesses optimize their operations, improve customer satisfaction, and reduce costs. Mattersight's products are designed to integrate seamlessly with existing customer relationship management (CRM) and workforce optimization (WFO) platforms, making it easy for businesses to adopt and use the software.

In addition to its core products, Mattersight also offers consulting services to help businesses implement and optimize its solutions. The company's team of experts provides guidance on best practices, data analysis, and performance optimization, helping businesses get the most out of their investment in Mattersight's products.

Mattersight was founded in 1999 and is based in Chicago, Illinois. The company has received numerous awards and accolades for its innovative products and services, including recognition as a &";Leader&"; in the Gartner Magic Quadrant for Customer Engagement Center Workforce Optimization.

Overall, Mattersight is a leading provider of enterprise analytics software that helps businesses optimize their operations and improve customer satisfaction. The company's innovative products and services, combined with its experienced team of experts, make it a valuable partner for businesses looking to enhance their customer interactions and drive operational p


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