FRSH Profile
Freshworks Inc., originally known as Freshdesk Inc., underwent a rebranding in June 2017 to reflect its expanded suite of software-as-a-service (SaaS) solutions tailored for modern businesses globally. Established in 2010 and based in San Mateo, California, Freshworks Inc. has evolved into a prominent player in the software development industry, catering to diverse sectors with its innovative SaaS products.
The company's comprehensive product portfolio encompasses customer engagement software, IT service management tools, CRM solutions, and omnichannel messaging platforms. Freshworks Inc. empowers organizations of all sizes to streamline operations, enhance customer interactions, and drive business growth through intuitive and scalable software solutions.
With a strong emphasis on customer-centricity and innovation, Freshworks Inc. continues to expand its global presence, serving over 250,000 businesses across various industries. The company's user-friendly and cloud-based applications facilitate seamless collaboration, efficient workflow management, and real-time analytics, empowering enterprises to achieve operational excellence and competitive advantage.
Freshworks Inc.'s commitment to advancing technology and enhancing user experience underscores its strategic initiatives in product development and market expansion. The company leverages cutting-edge technologies such as artificial intelligence and machine learning to deliver personalized solutions that meet the evolving needs of modern businesses worldwide.
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