National Research Corporation (NRCIA) is a healthcare research and
analytics company. Its services include patient and employee
satisfaction surveys, healthcare market insights, and quality
measurement solutions. The company serves healthcare providers,
payers, and other organizations in the United States, Canada, and
NRCIA was founded in 1981 and is headquartered in Lincoln, Nebraska. It went public in 1997 and is traded on the NASDAQ stock exchange under the ticker symbol NRCIA.
The company's business model is based on providing healthcare organizations with actionable insights into patient and employee satisfaction, clinical outcomes, and quality metrics. Its services are designed to help healthcare organizations improve their operations and enhance the patient experience.
NRCIA's products and services include:
Patient and employee satisfaction surveys: NRCIA offers a range of surveys designed to measure patient and employee satisfaction with healthcare services. These surveys include inpatient and outpatient surveys, emergency department surveys, physician and employee engagement surveys, and more.
Healthcare market insights: NRCIA offers a range of market insights services, including market research, competitive analysis, and market sizing. These services help healthcare organizations understand the competitive landscape and identify growth opportunities.
Quality measurement solutions: NRCIA offers a suite of quality measurement solutions, including clinical quality measures, patient safety measures, and outcomes measures. These solutions help healthcare organizations improve the quality of care they provide and meet regulatory requirements.
NRCIA has a number of competitors in the healthcare research and analytics space, including Press Ganey, Studer Group, and The Advisory Board Company. However, the company has a strong reputation for providing high-quality services and has established long-term relationships with many of i